Terms of Service

By accessing or using the Térrea carbon accounting platform at terrea.earth (the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you must not use the Service.

The Service is provided by Terrea Services Limited, a company registered in England and Wales (company number 16167772) with its registered office at 66 Paul Street, London, England, EC2A 4NA, United Kingdom (“Térrea”, “we”, “us”, or “our”).

• “Service” means the Térrea carbon accounting platform, including all features, tools, reports, and integrations
• “User” means any individual who creates an account or is invited to access the Service
• “Organisation” means the business entity on behalf of which a User accesses the Service
• “Carbon Data” means emissions data, activity data, energy consumption data, fleet data, and any other environmental data uploaded to or generated by the Service

To use the Service, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

If you are using the Service on behalf of an Organisation, you represent and warrant that you have the authority to bind that Organisation to these Terms.

Térrea provides a carbon accounting platform that enables you to:

• Track and calculate greenhouse gas emissions across Scope 1, 2, and 3 categories
• Import financial and operational data through manual uploads or accounting integrations
• Generate compliance reports including SECR, PPN 06/21, and Carbon Reduction Plans
• Set and monitor emission reduction targets aligned with recognised frameworks

Access to the Service requires an active subscription. Subscription plans, pricing, and features are as described on our website at the time of purchase.

• Payments are processed securely by Stripe. By subscribing, you also agree to Stripe's Terms of Service
• Subscriptions are billed in GBP unless otherwise agreed
• You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period
• Refunds are provided at our discretion

When using the Service, you agree to:

• Provide accurate and complete data for emissions calculations
• Comply with all applicable laws and regulations, including environmental reporting obligations
• Not use the Service for any unlawful purpose or in any way that could damage, disable, or impair the Service
• Not attempt to gain unauthorised access to the Service, other accounts, or our systems
• Not reverse-engineer, decompile, or disassemble any part of the Service

Your data: You retain full ownership of all Carbon Data, financial data, and other information you upload to or generate through the Service. We do not claim ownership of your data.

Licence to Térrea: By using the Service, you grant us a limited, non-exclusive licence to process your data solely for the purpose of providing the Service, including calculating emissions, generating reports, and improving our algorithms.

Térrea's intellectual property: The Service, including its software, algorithms, emission factors databases, design, and documentation, is owned by Terrea Services Limited and protected by intellectual property laws.

Emissions calculations provided by the Service are based on published emission factors from sources including the UK Department for Energy Security and Net Zero (DESNZ, formerly DEFRA) and other recognised bodies. These factors are updated periodically and are subject to change.

While we strive for accuracy, Térrea does not guarantee that emissions calculations are error-free or suitable for any specific regulatory purpose. You are responsible for verifying the accuracy of reports before submission to regulatory bodies. Térrea shall not be liable for any regulatory decisions, penalties, or consequences arising from reliance on reports generated by the Service.

All rights, title, and interest in and to the Service (excluding your data) are and shall remain the exclusive property of Terrea Services Limited. Nothing in these Terms grants you any rights to our trademarks, logos, or brand features.

The Service may integrate with third-party services such as Xero (accounting data) and Stripe (payments). Your use of these integrations is subject to the respective third party's terms of service and privacy policies. Térrea is not responsible for the availability, accuracy, or security of third-party services.

To the maximum extent permitted by law:

• The Service is provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied
• Térrea shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service
• Our total liability for any claims arising from or related to these Terms or the Service shall not exceed the amount you paid to us in the 12 months preceding the claim

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

Either party may terminate these Terms by cancelling the subscription or closing the account. Upon termination:

• You will have 30 days to export your data from the Service
• After the export period, we will delete your personal data in accordance with our Privacy Policy
• We may retain anonymised, aggregated data for benchmarking purposes

We reserve the right to suspend or terminate your access immediately if you breach these Terms or if we are required to do so by law.

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Before bringing any legal proceedings, both parties agree to attempt to resolve disputes through good faith negotiation.

We may update these Terms from time to time. We will provide at least 30 days' notice of material changes by posting the updated Terms on our website and, where appropriate, by email. Your continued use of the Service after the notice period constitutes acceptance of the updated Terms.

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect. Our failure to enforce any right or provision shall not constitute a waiver of that right or provision.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Térrea regarding the Service.

If you have any questions about these Terms, please contact us:

Terrea Services Limited
66 Paul Street, London, England, EC2A 4NA
Email: contact@terrea.earth
Company number: 16167772